Coaching leaders, nonprofit boards and individuals to align purpose, passion and performance
WHAT OUR CLIENTS SAY
ABOUT BOB'S FACILITATION
Bob, your role in helping the school move forward with our strategic planning was critical. Whenever an organization engages in this kind of deep thinking, the risk is that it becomes too community and self centered and not cognizant enough on the larger landscape. Early on we said we wanted to be mindful of not only the immediate educational horizon, but that which was just beyond our sightline. Your perspective and your voice helped us accomplish that, and we would not be where we are today without your gentle persistence.
I know how difficult it is to step into a community like Proctor and function as an agent of evolution, but I thought you were terrific at walking a nuanced line. My gratitude, the gratitude of the board, and the gratitude of the faculty runs deep.
Mike Henriques, Head of School, Proctor Academy, Andover, New Hampshire
For a year I was fortunate to have the opportunity to work with Bob to co-facilitate the strategic planning process for Proctor Academy. It was an honor working with a professional who was mission driven, process oriented, strong collaborator, great listener, mediated difficult conversations, task oriented; and so talented on the best practices and approach in developing a well organized thorough strategic plan.
In Bob's role, he acted as a facilitator for over 75 people with diverse skills, opinions and personalities. He always managed to make everyone feel comfortable to provide a voice but making sure we did not stray from the topic/mission. In addition, Bob was instrumental in synthesizing a magnitude of information and transforming it into a two page strategic direction with initiatives document. For something that was complicated he organized it into a document the school could share with it's constituents.
It was a pleasure working with Bob who is so knowledgeable about strategic planning, and is a special person to be around. I would recommend him to any organization big or small. I hope to have the honor of working with Bob again.
Liz Blodgett-Smith, Owner and Principal, BlodgettSmith Group, Boston, Massachusetts
The Nature Conservancy's Vermont Chapter engaged Bob MacArthur during the winter of 2011-12 to guide us through a compressed strategic planning process that we intended to be a "Strategic Realignment." We found Bob to be a quick study, experienced, sensitive to our needs, understanding of our complicated organizational structure, and always wise, engaged and accessible...
Bob uncovered and helped us address a host of related issues - in areas of leadership, communications, interpersonal relationships, attitudes, decision making, fundraising, and financial sustainability...
Bob was quite flexible in accommodating our timing, and we'd welcome an opportunity to work with him again.
Robert Klein, Director, The Nature Conservancy, Vermont Chapter, Montpelier, Vermont
The Green Mountain Conservation Group, a six town watershed organization in north central New Hampshire, has worked with Bob MacArthur over the past three years to help with yearly Board Training. Through his facilitation we were able to integrate new board members with longstanding members, work together to define our goals and tasks for the coming year and learn how to better incorporate objectives set in the strategic plan with our yearly tasks. Bob has a unique ability to immediately connect with a group. He fosters trust, listening and is able to draw out even the quietest board members. It has been a pleasure to work with him, and we are extremely grateful for his help as we try to transition to a larger non-profit.
A belated but heartfelt thank you for the terrific work you did for the New Hampshire chapter of The Nature Conservancy facilitating, supporting and advising us in the creation of our multi-year strategic plan approved by our board and trustees earlier this year...
Your steady and reliable presence, accurate and nuanced grasp of the important opportunities and challenges, and deft shifting from brainstorming to disciplined reality check were keys to our successful completion of the plan. I am also thankful for your good counsel on meeting the management challenges in the many moments you shifted from consultant to coach.
Please don't hesitate to invite prospective clients to seek my recommendation. I'll happily provide it as I already have both within the Conservancy and to other nonprofits undertaking similar efforts.
Daryl Burtnett, NH State Director, The Nature Conservancy, Concord, New Hampshire
Bob joined the board of directors of Geneva Point Center and made immediate impacts through his keen observations and probing questions delivered in his down-to-earth style. Soon after, Bob led the board through a Strategic Planning process that was so thorough and well organized that it has helped to turn the entire organization around. Bob's strength not only comes from his own experience but his ability to draw out the wisdom of everyone in the room and create consensus on the truths recognized during that process. Bob continues to serve on the GPC board and is a peerless contributor and facilitator. Thank you Bob! Bryan Gould, President, Board of Directors, Geneva Point Center, Moultonborough, New Hampshire
I am a member of the Board of Directors for my trade association and Bob was hired to facilitate the development of a Strategic Plan. Bob worked with our group for about a year to produce the document we work from to this day. I found Bob gentle in his approach and yet irresistible to follow. The work we produced was clear and serves to keep us on track, clear up digressions and helped greatly in making decisions that affect our industry. I highly recommend Bob for all such work of this type.
Tom Leahy, Owner, Leahy & Associates, Inc., Lafayette, Colorado Board Member, Association for Challenge Course Technology (ACCT)
As part of a broader training programme, I had the good fortune to be coached by Bob...Bob's superb coaching skills helped me identify activities and limiting beliefs that were holding me back in my business...I also participated in monthly group coaching classes led by Bob, and his skills as a facilitator nourished a synergy within the group that enabled us all to benefit from each class. His expertise in encouraging and appreciating each member's contribution was, in itself, a valuable lesson. My life and my business have been enriched by Bob's coaching. He has shown me how to succeed and motivated me to take the necessary action.
Peter Wright, Owner, Focused Prosperity, Woodstock, Ontario